If Brand=CX+EX, why isn’t common sense common action?

Jennifer Deutsch

CMO @ Park Place Technologies

 

”Ladie and gentleman serving ladies and gentleman.”

“So from a marketing perspective consistency is imperative. Everything from our website to our portal, our customer portal, our employee portal, all of that has the same look, the same feel. We have brand guidelines, we have language guides. So we're saying the same thing often using the same words. so that people understand the message and they clearly can communicate what we do, who we are, and what the benefits are.”

-Jennifer Deutsch

Listen to full episode:

Adam Fridman

Co-Founder, Co-Author, and Podcast Host.

https://www.fofpi.com
Previous
Previous

How to build a brand inside out?

Next
Next

Should marketing become an enabler of HR?